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Plans & pricing

Published rates, because being coy about price wastes your afternoon and ours. Every figure below is in U.S. dollars and excludes any third-party licensing you buy directly.

Baseline Audit

$650

one-time, single domain

  • Discovery call with an engineer
  • Full DNS and authentication review
  • Blocklist and reputation check across 40+ lists
  • Mailbox estate and license review
  • 10–18 page written findings document
  • Ranked remediation plan with hour estimates
  • Sixty-minute walkthrough call
  • Document is yours to keep — no strings
Get started
Most chosen

Managed Retainer

$1,240

per month, up to 75 mailboxes

  • Everything in the Baseline Audit, refreshed quarterly
  • 12 engineer hours per month, rolling one month
  • 24/7 queue, DNS and certificate monitoring
  • Blocklist polling and automatic delisting submissions
  • Weekly plain-English digest
  • Monthly 45-minute review call
  • On-call escalation number
  • Month-to-month after the first 90 days
Get started

Project Work

$185

per engineer hour

  • Migrations, cutovers and remediation projects
  • Fixed-fee quote after scoping — hourly shown for reference
  • Evening and weekend work at no premium
  • Written runbook and rollback plan
  • Two weeks of post-go-live hypercare
  • Coordination with your existing IT provider
  • Change log delivered at close-out
Get started

Enterprise / Multi-tenant

Quoted

5+ domains or 250+ mailboxes

  • Multi-tenant and multi-domain estates
  • Named lead engineer and documented escalation matrix
  • Custom SLA with response and restoration targets
  • Quarterly executive reporting pack
  • Security questionnaire and vendor onboarding support
  • Annual tabletop exercise for mail continuity
  • Volume rate card
Get started

Prices shown were last reviewed in July 2026 and apply to new engagements in the United States. Existing clients keep their contracted rate for the duration of their term. Travel beyond a two-hour drive of Poughkeepsie is billed at cost and always agreed in writing first.

Included at every tier

Things we refuse to charge extra for

Out-of-hours cutovers

Migrations happen when your staff are not working. That is the job, not an upcharge.

Documentation

Runbooks, DNS change logs and rollback notes are handed over as a matter of course.

Handover on exit

If you leave, you leave with credentials, documentation and a transition call. No hostage-taking.

Talking to your other vendors

Registrar, MSP, ERP provider — we will get on the call and speak their language.

Named engineers

You get a person, an extension and an email address, not a ticket queue.

Honest scope reduction

If the audit shows you need three hours instead of thirty, we will tell you and invoice three.

Billing

How invoicing works

ItemDetail
CurrencyU.S. dollars (USD). Sales tax applied where required by New York State law.
TermsNet 15 for retainers, net 30 for project work, unless agreed otherwise in the engagement letter.
MethodsACH transfer, business check, or card (a 2.9% processing surcharge applies to card payments).
Retainer cycleBilled monthly in advance. Unused hours roll forward one month and then expire.
CancellationThirty days written notice after the initial 90-day term. Nothing renews silently.
RefundsGoverned by our Billing & Refunds policy.

Not sure where to start?

Begin with the baseline audit. Fixed fee, one week, and the findings document is yours whether or not you hire us for the remediation.

Request an audit845-672-7368